WordPress Backup error message

Hi,
 
I am using the BackUpWordPress plugin on a Sonic site, and I am receiving the following error message:Mysqldump: ERROR 1251: Client does not support authentication protocol requested by server; consider upgrading MySQL clientI have a similar setup on another Sonic site, with no such problem.Any ideas or recommendations?
 
Any help will be apprecited.
 
I didn’t find the right solution from the Internet.
 
References:

https://forums.sonic.net/viewtopic.php?f=8&t=3509

Creative video service
 
Thank you.
 

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